Is this The Ritz-Carlton, Haikou pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at The Ritz-Carlton, Haikou?

Check-in time for The Ritz-Carlton, Haikou starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the The Ritz-Carlton, Haikou have a swimming pool?

Yes, this The Ritz-Carlton, Haikou has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in The Ritz-Carlton, Haikou?

Best-rates for the The Ritz-Carlton, Haikou starts from $218 per night with includes Security/Safety, Spa, Guest Services, Entertainment, Breakfast, Parking, TV, Balcony/Terrace, Wellness Facilities, Restaurant, Laundry, Transportation/Shuttle, Business Services, Sports/Activities, Barbecue/Outdoor Cooking, Internet, Air Conditioner, Wheelchair Accessible, Toiletries, Bar, Child Friendly, Kitchen, Pool, Accessibility, Bedding/Linens with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is The Ritz-Carlton, Haikou a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the The Ritz-Carlton, Haikou wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the The Ritz-Carlton, Haikou is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the The Ritz-Carlton, Haikou?

Based on the information reported by the owner or manager, the The Ritz-Carlton, Haikou indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for The Ritz-Carlton, Haikou?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

The Ritz-Carlton, Haikou | Hotel in Haikou

| 9.6 (33 Reviews) | 1 Bathroom

Long Hua Hotel | The Ritz-Carlton, Haikou

Hotel in Long Hua, Haikou

Luxury hotel with 4 restaurants, near Movie Town Haikou
Along with 4 restaurants, this smoke-free hotel has a full-service spa and an outdoor pool. Free WiFi in public areas, free self parking, and a free theme park shuttle are also provided. Additionally, a health club, a bar/lounge, and a steam room are onsite.
Housekeeping is available on request.
The Ritz-Carlton, Haikou offers 191 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Accommodations offer separate sitting areas. Beds feature down comforters and premium bedding. LCD televisions come with pay movies. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor tennis court and a health club are featured at the hotel. In addition to an outdoor pool, other recreational amenities include a steam room and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

Wheelchair Accessible

Balcony/Terrace

Accessibility

Transportation/Shuttle

Security/Safety

Business Services

Sports/Activities

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Breakfast

Barbecue/Outdoor Cooking

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Bidet

Shower/tub combination

Hair dryer

Deep soaking bathtub

Designer toiletries

Towels

Bathrobes

Bedroom

Heating (climate-controlled)

Rollaway/extra beds (surcharge)

Free cribs/infant beds

Air conditioning

Premium bedding

Down comforter

Bed sheets

Recycling

Safe

Separate sitting area

Turndown service

Connecting rooms available

Desk

Water-efficient showers only

Iron/ironing board

LED light bulbs

Slippers

Laptop-friendly workspace

Energy-saving switches

Phone

Soundproofing

Breakfast

Buffet breakfast available for a fee daily 6:30 AM–11:00 AM: CNY 282 per person

24-hour room service

4 restaurants and 1 coffee shop/cafe

1 bar

Electric kettle

Paper towels

Minibar

Coffee/tea maker

Free bottled water

Parking

Free theme park shuttle

Electric car charging station on site

Free offsite parking within 3 ft

Wheelchair-accessible parking available

Free self parking on site

Accessibility

Transfer shower

Grab bar near toilet

Height-adjustable showerhead

Visual alarms in hallways

Wheelchair-accessible business center

Wheelchair-accessible registration desk

Wheelchair-accessible fitness center

Low-height electrical outlets in bathroom

Elevator door width (inches): 39

Lever door handles

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair-accessible parking

Braille signage

Wheelchair accessible (may have limitations)

Wheelchair-accessible spa

Wheelchair-accessible pool

Elevator

Wheelchair-accessible concierge desk

Wheelchair-accessible restaurant

Activities

Theme parks

Adjacent to a golf course

Golf lessons

Steam room

Mini golf

Arcade/game room

Outdoor pool

Tennis

Full-service spa

Bicycle rentals

Outdoor tennis court

Fitness center

Entertainment

Pay movies

LCD TV

General

Business center

Conference space (14531 square feet)

Meeting rooms

ATM/banking services

Gift shop/newsstand

Elevator

Banquet hall

Chinese (Mandarin)

English

Vegan dining options

Comprehensive recycling policy

Biodegradable coffee stirrers

Rooftop garden

At least 80% lighting from LEDs

Comprehensive food waste policy

No plastic coffee stirrers

Double-glazed windows

Vegetarian dining options

Smoke-free property

No plastic drinking straws

Biodegradable drinking straws

Guest Services

Mini golf

Arcade/game room

Free theme park shuttle

Rollaway/extra beds (surcharge)

Outdoor pool

Free cribs/infant beds

Free children's club

Laundry facilities

Soundproofed rooms

Luggage storage

Porter/bellhop

Concierge services

Daily housekeeping

Dry cleaning service

Change of bedsheets (on request)

Laundry facilities

Golf clubs

Wedding services

Tour/ticket assistance

Change of towels (on request)

Golf lessions with a pro

24-hour front desk

Turndown service

Internet

Available in some public areas: Free WiFi

Available in all rooms: Free WiFi and wired Internet

Outdoors

Vegetable garden

Rooftop terrace

Picnic area

BBQ grill(s)

Garden

Balcony

Spa

Steam room

Body wraps

7 treatment rooms

Facials

Spa open daily

Massage - Thai

Body treatments

Massage/treatment rooms

Massage - deep-tissue

Policies

Check-in

Check-in start time: 3 pm; check-in end time: 6 am express check-in available

Check-out

Check-out before noon express check-out available late check-out subject to availability

Child Policy

Children are welcome. kids stay free! up to 2 children 5 years old and younger stay free when using existing bedding. rollaway/extra beds are available for cny 345.0 per night. free cribs (infant beds)!

Payment Policy

Fee for buffet breakfast: approximately cny 282 per person rollaway bed fee: cny 345.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards and cash this property affirms that it follows the cleaning and disinfection practices of commitment to clean (marriott) this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room this property uses solar energy

Reviews

Xue Yang

Aug 24, 2025 11:44:39 AM

Review Score: 10

Summary: good

See All Reviews

Room Arrangement

Room Info	Facilities
Room, 2 Double Beds, Balcony, Golf View Room Size: 538 square feet m² 2 Double Beds	General Number of living rooms 0, Number of bedrooms - 0, Square feet - 538, Room and bed type depend on availability check-in, Extra bed count 1, Number of bathrooms - 1, Private bathroom, Square meters - 50, Ping - 15, Bathroom grab bars, Balcony, Golf view, Bed count minimum 2, Bed count maximum 2
Presidential Suite, 1 King Bed, Golf View Room Size: 2368 square feet m² 1 King Bed	General Number of living rooms 0, Private bathroom, Number of bedrooms - 0, Square feet - 2368, Ping - 67, Golf view, Day bed, Bed count minimum 1, Bed count maximum 1, Extra bed count 2, Square meters - 220, Number of bathrooms - 1
Club Suite, 1 King Bed, Golf View Room Size: 1066 square feet m² 1 King Bed	General Number of living rooms 0, Square feet - 1066, Private bathroom, Number of bedrooms - 0, Golf view, Day bed, Ping - 30, Bed count minimum 1, Bed count maximum 1, Extra bed count 2, Square meters - 99, Number of bathrooms - 1
Club Room, 2 Double Beds, Balcony, Golf View Room Size: 538 square feet m² 2 Double Beds	General Number of living rooms 0, Number of bedrooms - 0, Square feet - 538, Room and bed type depend on availability check-in, Extra bed count 1, Number of bathrooms - 1, Private bathroom, Square meters - 50, Ping - 15, Club level room, Balcony, Golf view, Bed count minimum 2, Bed count maximum 2
Club Suite, 1 Bedroom, Golf View Room Size: 1067 square feet m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 0, Separate bedroom, Ping - 30, Extra bed count 2, Square meters - 99, Separate dining area, Number of bathrooms - 1, Square feet - 1067, Private bathroom, Bathroom grab bars, Club level room, Golf view, Day bed, Bed count minimum 1, Bed count maximum 1
Villa, 4 Bedrooms, Private Pool Room Size: 4521 square feet m² 4 Double Beds	General Bed count minimum 4, Number of living rooms 0, Square meters - 420, Executive level room, Kitchenette, Microwave, Number of bathrooms - 4, Extra bed count 2, Private pool, Separate dining area, Square feet - 4521, Cookware, dishware, and utensils, Ping - 127.05, Private bathroom, Bathroom grab bars, Number of bedrooms - 4, Golf view, Day bed, Refrigerator, Bed count maximum 4
Suite, 1 Bedroom, Golf View Room Size: 1076 square feet m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 0, Ping - 30, Extra bed count 2, Separate dining area, Number of bathrooms - 1, Square feet - 1076, Private bathroom, Golf view, Day bed, Bed count minimum 1, Square meters - 100, Bed count maximum 1
Deluxe Room, 1 King Bed, Golf View Room Size: 538 square feet m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 0, Square feet - 538, Room and bed type depend on availability check-in, Extra bed count 1, Number of bathrooms - 1, Private bathroom, Square meters - 50, Bathroom grab bars, Ping - 15.12, Golf view, Bed count minimum 1, Bed count maximum 1
Deluxe Room, 1 King Bed, Balcony, Garden View Room Size: 452 square feet m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 0, Room and bed type depend on availability check-in, Ping - 13, Extra bed count 1, Square feet - 452, Number of bathrooms - 1, Accessible bathtub, Square meters - 42, Private bathroom, Bathroom grab bars, Garden view, Balcony, Bed count minimum 1, Bed count maximum 1, City view
Club Room, 1 King Bed, Balcony, Golf View Room Size: 538 square feet m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 0, Square feet - 538, Extra bed count 1, Number of bathrooms - 1, Private bathroom, Square meters - 50, Bathroom grab bars, Ping - 15.12, Club level room, Golf view, Bed count minimum 1, Bed count maximum 1
Family Villa, 2 Bedrooms, Private Pool Room Size: 3014 square feet m² 2 Double Beds	General Number of living rooms 0, Executive level room, Number of bedrooms - 0, Square meters - 280, Kitchenette, Ping - 84.70, Microwave, Number of bathrooms - 2, Extra bed count 2, Private pool, Separate dining area, Square feet - 3014, Cookware, dishware, and utensils, Private bathroom, Bathroom grab bars, Garden view, Day bed, Refrigerator, Bed count minimum 2, Bed count maximum 2