Is this Sheraton Qiandao Lake Resort pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Sheraton Qiandao Lake Resort?

Check-in time for Sheraton Qiandao Lake Resort starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Sheraton Qiandao Lake Resort have a swimming pool?

Yes, this Sheraton Qiandao Lake Resort has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Sheraton Qiandao Lake Resort?

Best-rates for the Sheraton Qiandao Lake Resort starts from $72 per night with includes Wheelchair Accessible, Sports/Activities, Bedding/Linens, Restaurant, Barbecue/Outdoor Cooking, Hot Tub, Internet, Air Conditioner, Laundry, Business Services, Wellness Facilities, Toiletries, Transportation/Shuttle, Balcony/Terrace, Security/Safety, Spa, Kitchen, TV, Pool, Accessibility, Bar, Guest Services, Breakfast, Child Friendly, Parking with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Sheraton Qiandao Lake Resort a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Sheraton Qiandao Lake Resort wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Sheraton Qiandao Lake Resort is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Sheraton Qiandao Lake Resort?

Based on the information reported by the owner or manager, the Sheraton Qiandao Lake Resort indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Sheraton Qiandao Lake Resort?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Sheraton Qiandao Lake Resort | Hotel in Hangzhou

| 9.0 (70 Reviews) | 1 Bathroom

Qiandaohu Hotel | Sheraton Qiandao Lake Resort

Hotel in Qiandaohu, Hangzhou

Lakefront hotel with 3 restaurants and a full-service spa
This smoke-free hotel features 3 restaurants, a full-service spa, and a water park (surcharge). Free WiFi in public areas and free self parking are also provided. Other amenities include an indoor pool, a health club, and a bar/lounge.
Housekeeping is available on request.
Sheraton Qiandao Lake Resort offers 249 air-conditioned accommodations with minibars and safes. Rooms open to balconies. These individually decorated and furnished accommodations have separate sitting areas. Beds feature down comforters and premium bedding. 37-inch LCD televisions come with satellite channels. Full-sized refrigerators/freezers and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers, bathrobes, complimentary toiletries, and hair dryers.

This Hangzhou hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

A health club and a water park (surcharge) are featured at the hotel. An indoor pool, a children's pool, a seasonal outdoor pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

Wheelchair Accessible

Balcony/Terrace

Accessibility

Transportation/Shuttle

Security/Safety

Business Services

Sports/Activities

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Toiletries

Guest Services

Breakfast

Barbecue/Outdoor Cooking

Child Friendly

Hot Tub

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Free toiletries

Bathrobes

Separate bathtub and shower

Hair dryer

Towels

Private bathroom

Bedroom

Air conditioning

Hypo-allergenic bedding

Free cribs/infant beds

Rollaway/extra beds (surcharge)

Down comforter

Premium bedding

Bed sheets

Phone

Safe

Recycling

Individually furnished

Individually decorated

Desk

Free newspapers

Iron/ironing board

Water-efficient showers only

Energy-saving switches

Connecting rooms available

LED light bulbs

Separate sitting area

Breakfast

1 poolside bar and 1 bar

24-hour room service

3 restaurants

Breakfast available for a fee: CNY 158 per person

Free bottled water

Electric kettle

Coffee/tea maker

Minibar

Cookware/dishes/utensils

Refrigerator

Parking

Limo/town car service

Airport shuttle on request

Roundtrip airport shuttle (surcharge) from 6:00 AM - 12:30 AM

Theme park shuttle (surcharge)

Free self parking on site

Area shuttle (surcharge)

Wheelchair-accessible parking available

Accessibility

Visual alarms in hallways

Low-height electrical outlets in bathroom

Elevator

Grab bar near toilet

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Lever door handles

Low-height door lock

Wheelchair-accessible lounge

Wheelchair-accessible registration desk

Well-lit path to entrance

Portable bathtub seat

Transfer shower

Wheelchair-accessible concierge desk

Wheelchair-accessible parking

Wheelchair-accessible pool

Wheelchair-accessible restaurant

Low-height view port in door

Wheelchair-accessible path of travel

Height-adjustable showerhead

Grab bar in bathtub

Wheelchair-accessible business center

Wheelchair-accessible fitness center

Activities

Golfing

Mountain climbing

Scuba diving

Sauna

Full-service spa

Hot tub

Playground

Bicycle rentals

Fitness center

Arcade/game room

Indoor pool

Seasonal outdoor pool

Water park access (surcharge)

Children's pool

Lifeguards on site

Hiking/biking trails

Entertainment

37-inch LCD TV

Satellite channels

General

Conference space (8073 square feet)

Business center

Ballroom

Front-desk safe

ATM/banking services

Elevator

Free newspapers in lobby

Banquet hall

Chinese (Mandarin)

English

No plastic coffee stirrers

Rooftop garden

Vegan dining options

Smoke-free property

At least 80% lighting from LEDs

Comprehensive recycling policy

Vegetarian dining options

Comprehensive food waste policy

Biodegradable coffee stirrers

Guest Services

Playground

Full-sized refrigerator

Free children's club

Free cribs/infant beds

Arcade/game room

Indoor pool

Rollaway/extra beds (surcharge)

Seasonal outdoor pool

Laundry facilities

Children's pool

Daily housekeeping

Change of bedsheets (on request)

Tour/ticket assistance

Multilingual staff

Concierge services

24-hour front desk

Laundry facilities

Dry cleaning service

Luggage storage

Internet

Available in all rooms: Free WiFi, Wired Internet (CNY 80 per day)

Available in some public areas: Free WiFi, Wired Internet (CNY 20 per hour)

Outdoors

BBQ grill(s)

Pool sun loungers

Garden

Terrace

Pool umbrellas

Lifeguards on site

Vegetable garden

Balcony

Spa

Massage - deep-tissue

Body scrubs

Hydrotherapy

Aromatherapy

Body treatments

Ayurvedic treatments

Body wraps

Spa open daily

Facials

Detox wraps

Massage - hot stone

Policies

Check-in

Check-in start time: 3 pm; check-in end time: 5:30 am express check-in available late check-in subject to availability

Check-out

Check-out before noon express check-out available

Child Policy

Children are welcome. rollaway/extra beds are available for cny 400.0 per night. free cribs (infant beds)!

Payment Policy

Fee for buffet breakfast: approximately cny 158 per person fee for in-room wired internet: cny 80 per day (rates may vary) fee for wired internet in public areas: cny 20 per hour (rates may vary) airport shuttle fee: cny 7000 per vehicle (one-way) airport shuttle fee per child: cny 7000 (one-way), (from 1 to 18 years old) rollaway bed fee: cny 400.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

No pets or service animals allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, mobile payments, and cash this property affirms that it follows the cleaning and disinfection practices of commitment to clean (marriott) this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Wei

Jul 20, 2025 04:21:15 PM

Review Score: 10

Summary: 1. Room space was so enough for 2 adults plus 1 child 2. Balcony was so good for viewing the full of Qiandao Hu (lake) incl. sunrise & sunset, and as well as for drying the laundry, very convenient 3. Indoor/outdoor swimming pool very relaxing, also can be enjoyed the hot spring 4. Breakfast was great, the space was huge, foods were varying and delicious, incl. Chinese/Western/Hot/Cool/salt/sweet etc 5. Walkable at the night around the hotel and lake

See All Reviews

Room Arrangement

Room Info	Facilities
Premium Room, 2 Twin Beds, Lake View Room Size: 516 square feet m² 2 Twin Beds	General Number of living rooms 0, Number of bedrooms - 0, Square feet - 516, Room and bed type depend on availability check-in, Square meters - 48, Lake view, Ping - 14.50, Extra bed count 1, Bed count minimum 2, Bed count maximum 2
Club Room, 1 King Bed, Lake View Room Size: 506 square feet m² 1 King Bed	General Number of living rooms 0, Square feet - 506, Number of bedrooms - 0, Ping - 14.22, Room and bed type depend on availability check-in, Square meters - 47, Lake view, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Club Suite, 1 Bedroom, Garden View Room Size: 807 square feet m² 1 Double Bed	General Ping - 22.68, Square meters - 75, Number of living rooms 0, Number of bedrooms - 1, Square feet - 807, Garden view, Room and bed type depend on availability check-in, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Separate dining area
Club Suite, 1 King Bed Room Size: 807 square feet m² 1 King Bed	General Ping - 22.68, Square meters - 75, Number of living rooms 0, Number of bedrooms - 1, Square feet - 807, Room and bed type depend on availability check-in, Lake view, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Separate dining area
Deluxe Suite, 1 King Bed, Lake View Room Size: 1012 square feet m² 1 King Bed	General Number of living rooms 0, Square feet - 1012, Square meters - 94, Number of bedrooms - 1, Room and bed type depend on availability check-in, Ping - 28.44, Lake view, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Separate dining area
Room, 1 King Bed, Garden View Room Size: 517 square feet m² 1 King Bed	General Number of living rooms 0, Square feet - 517, Kitchen, Number of bedrooms - 0, Garden view, Room and bed type depend on availability check-in, Ping - 14.53, Square meters - 48, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Room, 2 Twin Beds, Garden View Room Size: 517 square feet m² 2 Twin Beds	General Number of living rooms 0, Square feet - 517, Number of bedrooms - 0, Ping - 15, Garden view, Room and bed type depend on availability check-in, Square meters - 48, Extra bed count 1, Bed count minimum 2, Bed count maximum 2
Room, 2 Twin Beds, Lake View Room Size: 505 square feet m² 2 Twin Beds	General Ping - 14.19, Number of living rooms 0, Number of bedrooms - 0, Square feet - 505, Room and bed type depend on availability check-in, Square meters - 47, Lake view, Extra bed count 1, Bed count minimum 2, Bed count maximum 2
Room, 1 King Bed, Lake View Room Size: 506 square feet m² 1 King Bed	General Number of living rooms 0, Square feet - 506, Number of bedrooms - 0, Raised toilet seat, Lever door handles, Room and bed type depend on availability check-in, Transfer shower, Ping - 14, Square meters - 47, Lake view, Wheelchair accessible, Extra bed count 1, Lowered locks/deadbolt, Lowered peephole/view port in door, Bathroom grab bars, Telephone accessibility kit, Height-adjusted amenities, Bed count minimum 1, Roll-in shower, Bed count maximum 1
Premium Room, 1 King Bed, Lake View Room Size: 516 square feet m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 0, Square feet - 516, Room and bed type depend on availability check-in, Square meters - 48, Lake view, Ping - 14.50, Bed count minimum 1, Extra bed count 1, Bed count maximum 1