Is this Xiaoshan hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Xiaoshan hotel have a swimming pool?

Yes, this Xiaoshan hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

Is Xiaoshan hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Xiaoshan hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Xiaoshan hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Xiaoshan hotel?

Based on the information reported by the owner or manager, the Xiaoshan hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Xiaoshan hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Hyatt Regency Hangzhou International Airport | Hotel in Hangzhou

| 9.2 (70 Reviews) | 1 Bathroom

Xiaoshan Hotel | Hyatt Regency Hangzhou International Airport

Hotel in Xiaoshan, Hangzhou

Hotel connected to the airport in Hangzhou with 2 restaurants
This smoke-free hotel features 2 restaurants, an indoor pool, and concierge services. WiFi in public areas is free. Additionally, a 24-hour front desk, a banquet hall, and a vending machine are onsite.
Change of towels is available on request.
Hyatt Regency Hangzhou International Airport offers 336 air-conditioned accommodations with minibars and safes. Satellite television is provided. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool.

Amenities

Air Conditioner

Pool

Wheelchair Accessible

Accessibility

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Fireplace/Heating

Restaurant

Bar

Toiletries

Guest Services

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Toilet paper

Bathrobes

Hair dryer

Bathtub or shower

Rainfall showerhead

Towels

Soap

Shampoo

Toothbrush and toothpaste

Free toiletries

Bedroom

Air conditioning

Heating

Blackout drapes/curtains

Bed sheets

Phone

Safe

Soundproofing

Desk

Iron/ironing board

Desk chair

Slippers

Turndown service

Breakfast

2 restaurants

Buffet breakfast available for a fee daily 6:00 AM–10:00 AM: CNY 188 for adults and CNY 94 for children

Electric kettle

Free bottled water

Free tea bags/instant coffee

Minibar

Parking

Wheelchair-accessible parking available

Onsite parking options include a garage

Accessibility

Area rugs in room

Elevator

Hardwood flooring in room

Elevator door width (inches): 71

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair-accessible registration desk height (inches): 51

Wheelchair-accessible lounge

Wheelchair-accessible registration desk

Wheelchair-accessible spa

Wheelchair accessible (may have limitations)

Area rugs in public areas

Wheelchair-accessible concierge desk

Wheelchair-accessible parking

20 on-site accessible parking spaces

Wheelchair-accessible restaurant

Tile flooring in public areas

Wheelchair-accessible path to elevator

Wheelchair-accessible business center

Wheelchair-accessible fitness center

Activities

Indoor pool

Entertainment

Satellite channels

General

Banquet hall

Vending machine

Elevator

Chinese (Mandarin)

English

Smoke-free property

Guest Services

Soundproofed rooms

Indoor pool

Daily housekeeping

Change of bedsheets (on request)

Concierge services

24-hour front desk

Turndown service

Luggage storage

Change of towels (on request)

Internet

Available in some public areas: Free WiFi

Available in all rooms: Free WiFi

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: anytime minimum check-in age: 18

Check-out

Check-out before noon

Child Policy

Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.

Payment Policy

Fee for buffet breakfast: approximately cny 188 for adults and cny 94 for children the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

No pets or service animals allowed

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges mobile payment options include: alipay and wechat pay safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards, debit cards, mobile payments, and cash this property affirms that it follows the cleaning and disinfection practices of gbac star (hyatt) this property reserves the right to pre-authorize the guest's credit card prior to arrival.

Reviews

HYO GEUN

Dec 30, 2025 07:53:38 AM

Review Score: 8

Summary: Reception was very friendly and everything is clean.

See All Reviews

Room Arrangement

Room Info	Facilities
Two Twin Airport View Room Size: 474 square feet m² 2 Twin Beds	General Number of living rooms 0, Private bathroom, Number of bedrooms - 0, Ping - 13, Square feet - 474, Bed count minimum 2, Square meters - 44, Number of bathrooms - 1, Bed count maximum 2
Two Twin Beds Room Size: 474 square feet m² 2 Twin Beds	General Number of living rooms 0, Private bathroom, Number of bedrooms - 0, Ping - 13, Square feet - 474, Bed count minimum 2, Square meters - 44, Number of bathrooms - 1, Bed count maximum 2
One King with Club Access Deluxe Room Size: 409 square feet m² 1 King Bed	General Number of living rooms 0, Private bathroom, Number of bedrooms - 0, Ping - 11, Square meters - 38, Square feet - 409, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Executive Suite Room Size: 1130 square feet m² 1 King Bed	General Square feet - 1130, Number of living rooms 0, Private bathroom, Number of bedrooms - 0, Square meters - 105, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1, Ping - 32
One King Airport View with Club Access Room Size: 409 square feet m² 1 King Bed	General Number of living rooms 0, Private bathroom, Number of bedrooms - 1, Ping - 11, Square meters - 38, Square feet - 409, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Regency Suite Room Size: 904 square feet m² 1 King Bed	General Number of living rooms 0, Square meters - 84, Private bathroom, Number of bedrooms - 0, Square feet - 904, Ping - 25, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Two Twin with Club Access Room Size: 474 square feet m² 2 Twin Beds	General Number of living rooms 0, Private bathroom, Number of bedrooms - 0, Ping - 13, Square feet - 474, Bed count minimum 2, Square meters - 44, Number of bathrooms - 1, Bed count maximum 2
One King with Club Access Room Size: 700 square feet m² 1 King Bed	General Square meters - 65, Square feet - 700, Number of living rooms 0, Private bathroom, Number of bedrooms - 0, Bed count minimum 1, Ping - 20, Bed count maximum 1, Number of bathrooms - 1
Two Twin Airport View with Club Access Room Size: 474 square feet m² 2 Twin Beds	General Number of living rooms 0, Private bathroom, Number of bedrooms - 0, Ping - 13, Square feet - 474, Bed count minimum 2, Square meters - 44, Number of bathrooms - 1, Bed count maximum 2
One King Airport View Room Size: 280 square feet m² 1 King Bed	General Ping - 8, Number of living rooms 0, Private bathroom, Number of bedrooms - 0, Square feet - 280, Square meters - 26, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
One King Bed Room Size: 398 square feet m² 1 King Bed	General Number of living rooms 0, Private bathroom, Number of bedrooms - 0, Ping - 11, Square meters - 37, Bed count minimum 1, Bed count maximum 1, Square feet - 398, Number of bathrooms - 1