Is this Whitehorse hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Whitehorse hotel have a swimming pool?

No, this Whitehorse hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Whitehorse hotel?

Best-rates for the Whitehorse hotel starts from $176 per night with includes Breakfast, Child Friendly, Air Conditioner, Accessibility, Transportation/Shuttle, Security/Safety, Wellness Facilities, Guest Services, Kitchen, Parking, Toiletries, Laundry, TV, Wheelchair Accessible, Bedding/Linens, Bar, Internet, Business Services, Fireplace/Heating, Restaurant with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Whitehorse hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Whitehorse hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Whitehorse hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Whitehorse hotel?

Based on the information reported by the owner or manager, the Whitehorse hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Whitehorse hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Sternwheeler Hotel & Conference Centre, Trademark by Wyndham | Hotel in Whitehorse

| 8.4 (364 Reviews) | 1 Bathroom

Whitehorse Hotel | Sternwheeler Hotel & Conference Centre, Trademark by Wyndham

Hotel in Whitehorse

Hotel in Whitehorse with a restaurant and a bar
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Other amenities include a conference center, laundry facilities, and a 24-hour front desk.
Weekly housekeeping is available.
Sternwheeler Hotel & Conference Centre, Trademark by Wyndham offers 181 air-conditioned accommodations with safes and coffee/tea makers. 21-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Whitehorse hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered weekly and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Wheelchair Accessible

Accessibility

Transportation/Shuttle

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Fireplace/Heating

Restaurant

Bar

Toiletries

Guest Services

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Free toiletries

Shower/tub combination

Hair dryer

Private bathroom

Towels

Bedroom

Blackout drapes/curtains

Heating

Free cribs/infant beds

Air conditioning

Hypo-allergenic bedding

Bed sheets

Safe

Connecting rooms available

Desk

Iron/ironing board

Free local calls

Breakfast

Full breakfast available for a fee daily 7:00 AM–9:30 AM: CAD 20 for adults and CAD 20 for children

1 restaurant

1 bar

Coffee/tea maker

Refrigerator

Microwave

Parking

Wheelchair-accessible parking available

Free roundtrip airport shuttle from 6:00 AM - midnight

Free uncovered self parking on site

Airport shuttle at scheduled times

Accessibility

Wheelchair-accessible path to elevator

Area rugs in public areas

Grab bar near toilet

Front entrance ramp

1 on-site accessible parking spaces

Stair-free path to entrance

Wheelchair accessible (may have limitations)

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair-accessible parking

Wheelchair-accessible public washroom

Elevator

Wheelchair-accessible fitness center

Wheelchair-accessible registration desk

Activities

Mountain biking

Rafting

Ski lifts

Snowshoeing

Downhill skiing

Ski area

Skiing

Hiking/biking trails

Ski runs

Snowmobiling

Snowboarding

Cross-country skiing

Fitness center

Entertainment

Cable channels

21-inch flat-screen TV

Premium channels

General

Meeting rooms - 6

Conference center

Water dispenser

Gift shop/newsstand

Front-desk safe

ATM/banking services

Elevator

Vending machine

Ballroom

Banquet hall

Hindi

English

German

Chinese (Mandarin)

French

Filipino

Smoke-free property

Renovated entire property - June 2022

Guest Services

Free cribs/infant beds

Laundry facilities

Microwave

Refrigerator

Housekeeping (weekly)

Luggage storage

Laundry facilities

24-hour front desk

Internet

Available in some public areas: Free WiFi

In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)

Available in all rooms: Free WiFi

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: anytime contactless check-in available minimum check-in age: 19

Check-out

Check-out before 11:00 am contactless check-out available

Child Policy

Children are welcome. free cribs (infant beds)!

Payment Policy

Fee for full breakfast: approximately cad 20 for adults and cad 20 for children pet deposit: cad 20.00 per stay pet fee: cad 20 per accommodation, per night service animals are exempt from fees the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

2 total pets pets allowed for an extra charge of cad 20 per accommodation, per night, plus a deposit of cad 20.00 per stay service animals are welcome, and are exempt from fees specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation welcoming dogs and cats only

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted

Reviews

April

Oct 17, 2025 10:51:22 PM

Review Score: 8

Summary: Check in was quick and the staff was pleasant. Room was clean with comfy beds.

See All Reviews

Room Arrangement

Room Info	Facilities
Studio Suite, Multiple Beds, Non Smoking Room Size: 541 square feet m² 3 Queen Beds and Double Sofa Bed	General Number of living rooms 0, Square meters - 50, No rollaway/extra beds, Number of bedrooms - 0, Ping - 15, Sofa bed, Bed count maximum 3, Extra bed count 1, Square feet - 541, Bed count minimum 3
Room, 2 Queen Beds, Non Smoking Room Size: 285.0 square feet m² 2 Queen Beds	General Square feet - 285.0, Ping - 8, Number of living rooms 0, Number of bedrooms - 0, Raised toilet seat, Square meters - 26, Grab bar - in bathtub, Extra bed count 1, Accessible bathtub, Portable bathtub seat, Rollaway/extra beds (free), Bed count minimum 2, Bed count maximum 2
Room, 1 Queen Bed, Mobility Accessible, Non Smoking (Roll-In Shower) Room Size: 280.77 square feet m² 1 Queen Bed	General Square feet - 280.77, Ping - 8, Number of living rooms 0, Rollaway/extra beds (free), Number of bedrooms - 0, Square meters - 26, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Suite, 1 Bedroom, Non Smoking Room Size: 738.79 square feet m² 1 King Bed	General Number of living rooms 0, Rollaway/extra beds (free), Number of bedrooms - 0, Square feet - 738.79, Sofa bed, Square meters - 69, Bed count minimum 1, Bed count maximum 1, Extra bed count 2, Separate dining area, Ping - 21
Room, 1 Queen Bed, Non Smoking Room Size: 265.43 square feet m² 1 Queen Bed	General Number of living rooms 0, Square feet - 265.43, Number of bedrooms - 0, Wheelchair-width doorways, Ping - 7, Square meters - 25, Wheelchair accessible, Extra bed count 1, Lowered locks/deadbolt, Lowered peephole/view port in door, Rollaway/extra beds (free), Bed count minimum 1, Bed count maximum 1
Room, 1 Queen Bed with Sofa bed, Non Smoking Room Size: 225.36 square feet m² 2 Queen Bed and Double Sofa Bed	General Square meters - 21, Number of living rooms 0, Rollaway/extra beds (free), Number of bedrooms - 0, Ping - 6, Square feet - 225.36, Extra bed count 1, Bed count minimum 2, Bed count maximum 2
Room, 1 King Bed, Non Smoking Room Size: 263.5 square feet m² 1 King Bed	General No rollaway/extra beds, Number of bedrooms - 1, Ping - 7, Square feet - 263.5, Square meters - 24, Bed count minimum 1, Bed count maximum 1
Studio Suite, 1 King Bed with Sofa bed, Non Smoking Room Size: 633.88 square feet m² 2 King Bed and Double Sofa Bed	General Number of living rooms 0, Dining table, Rollaway/extra beds (free), Number of bedrooms - 0, Ping - 18, Sofa bed, Square meters - 59, Square feet - 633.88, Bed count minimum 2, Extra bed count 2, Bed count maximum 2