Is this Sheraton Grand Xishuangbanna Hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Sheraton Grand Xishuangbanna Hotel?

Check-in time for Sheraton Grand Xishuangbanna Hotel starts counting from 2:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Sheraton Grand Xishuangbanna Hotel have a swimming pool?

Yes, this Sheraton Grand Xishuangbanna Hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Sheraton Grand Xishuangbanna Hotel?

Best-rates for the Sheraton Grand Xishuangbanna Hotel starts from $126 per night with includes Parking, TV, Balcony/Terrace, Security/Safety, Entertainment, Internet, Accessibility, Business Services, Restaurant, Toiletries, Guest Services, Bar, Child Friendly, Kitchen, Pool, Wheelchair Accessible, Sports/Activities, Bedding/Linens, Spa, Air Conditioner, Wellness Facilities, Breakfast, Laundry with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Sheraton Grand Xishuangbanna Hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Sheraton Grand Xishuangbanna Hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Sheraton Grand Xishuangbanna Hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Sheraton Grand Xishuangbanna Hotel?

Based on the information reported by the owner or manager, the Sheraton Grand Xishuangbanna Hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Sheraton Grand Xishuangbanna Hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Sheraton Grand Xishuangbanna Hotel | Hotel in Xishuangbanna Dai

| 8.8 (15 Reviews) | 1 Bathroom

Jinghong Hotel | Sheraton Grand Xishuangbanna Hotel

Hotel in Jinghong, Xishuangbanna Dai

Luxury hotel with 3 restaurants, in the vicinity of Mandai Buddhist Temple
This smoke-free hotel features 3 restaurants, an indoor pool, and a health club. Free WiFi in public areas and free valet parking are also provided. Additionally, a bar/lounge, a sauna, and a complimentary children's club are onsite.
Housekeeping is available on request.
Sheraton Grand Xishuangbanna Hotel offers 326 air-conditioned accommodations, which are accessible via exterior corridors and feature washers/dryers and safes. Rooms open to balconies. Beds feature down comforters and premium bedding. A pillow menu is available. Digital television is provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Guests can experience the thrill of a safari, and enjoy recreation facilities including an outdoor tennis court and a health club. An indoor pool and a children's pool are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

Children under 12 years old are not allowed in the swimming pool, health club, or fitness facility without adult supervision. Guests under 17 years old are not allowed in the swimming pool, health club, or fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

Wheelchair Accessible

Balcony/Terrace

Accessibility

Security/Safety

Business Services

Sports/Activities

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Toilet paper

Bathrobes

Separate bathtub and shower

Hair dryer

Rainfall showerhead

Towels

Soap

Deep soaking bathtub

Shampoo

Toothbrush and toothpaste

Designer toiletries

Private bathroom

Bedroom

Air conditioning

Blackout drapes/curtains

Pillow menu

Free cribs/infant beds

Rollaway/extra beds (surcharge)

Down comforter

Premium bedding

Bed sheets

Recycling

Desk

Iron/ironing board

Desk chair

Eco-friendly cleaning products provided

Water-efficient toilets only

Energy-saving switches

Connecting rooms available

Soundproofing

Access via exterior corridors

Turndown service

Bulk dispenser for toiletries

LED light bulbs

Phone

Water-efficient showers only

Window screens

Safe

Washer and dryer

Slippers

Free local calls

Breakfast

3 restaurants

Coffee/tea in common area(s)

1 bar

Buffet breakfast available for a fee daily 7:00 AM–11:00 AM: CNY 138-160.9 for adults and CNY 69-138 for children

24-hour room service

Local meal delivery service

Mini-fridge

Free bottled water

Paper towels

Parking

Onsite parking available only on request

Free uncovered self parking on site

Limited onsite parking

Onsite parking options include a garage

Roundtrip airport shuttle (surcharge) from 8:30 AM - 10:00 PM

Airport shuttle at scheduled times, on request

Free RV/bus/truck parking on site

Wheelchair-accessible parking available

Height restrictions apply for onsite parking

Electric car charging station on site

Free valet parking on site

Accessibility

Handrails in hallways

Visual alarms in hallways

Raised toilet seat

Low-height electrical outlets in bathroom

Front entrance ramp

Handrails in stairways

Elevator

Hardwood flooring in room

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Lever door handles

Elevator door width (inches): 20

Hardwood flooring in public areas

Braille signage

2 on-site accessible parking spaces

Thin carpet in room

Wheelchair-accessible registration desk

Wheelchair-accessible fitness center

Well-lit path to entrance

Gravel flooring in public areas

Portable shower seat

Wheelchair accessible (may have limitations)

Stairway handrail height (inches): 2

Wheelchair-accessible public washroom

Cobblestone flooring in public areas

Area rugs in public areas

Transfer shower

Wheelchair-accessible concierge desk

Wheelchair-accessible registration desk height (inches): 43

Hallway handrail height (inches): 2

Smooth flooring in public areas

Wheelchair-accessible parking

Pool access ramp on site

Vibrating pillow alarm

Wheelchair-accessible pool

Wheelchair-accessible restaurant

Stair-free path to entrance

Tile flooring in public areas

Wheelchairs available on site

Wheelchair-accessible path to elevator

Height-adjustable showerhead

Wheelchair-accessible business center

Raised toilet seat height (inches): 1

Activities

Bicycle rentals

Mountain biking

Rock climbing

Mountain climbing

Ecotours

Boating

Arcade/game room

Billiards/pool table

Concerts/live shows

Children's pool

Foosball table

Hiking/biking trails

Sauna

Playground

Shopping

Table tennis

Safari

Tennis

Steam room

24-hour fitness center

Game/wildlife viewing

Outdoor tennis court

Indoor pool

Lifeguards on site

Entertainment

Digital channels

55-inch TV

General

Meeting rooms - 10

Conference space (26673 square feet)

Business center

Front-desk safe

Gift shop/newsstand

ATM/banking services

Reception hall

Elevator

Banquet hall

Chinese (Mandarin)

English

No plastic coffee stirrers

At least 80% organic food

TV in lobby

Boat/paddles on site

Locally-owned & organized tours & activities

Comprehensive food waste policy

Romance packages available

Local culture & ecosystem education

Couples dining

Smoke-free property

Rooftop garden

Double-glazed windows

Vegan dining options

At least 80% of food locally-sourced

At least 80% lighting from LEDs

Games

Comprehensive recycling policy

Books

Annual offsets purchased for at least 10% of carbon footprint

Vegetarian dining options

Guest Services

Playground

Pool toys

Washer/dryer

Supervised childcare

Free children's club

Children's games

Pool gate

Free cribs/infant beds

Arcade/game room

Indoor pool

Rollaway/extra beds (surcharge)

Soundproofed rooms

Fence around the pool

Mini-fridge

Laundry facilities

Children's pool

Children's toys

Porter/bellhop

Daily housekeeping

Change of bedsheets (on request)

Wedding services

Tour/ticket assistance

Concierge services

24-hour front desk

Turndown service

Laundry facilities

Dry cleaning service

Luggage storage

Change of towels (on request)

Internet

Available in all rooms: Free WiFi and wired Internet

Available in some public areas: Free WiFi and wired Internet

Outdoors

Garden

Pool sun loungers

Outdoor entertainment area

Terrace

Pool umbrellas

Lifeguards on site

Vegetable garden

Balcony

Policies

Check-in

Check-in start time: 2 pm; check-in end time: midnight early check-in is available for a fee early check-in subject to availability late check-in fee for check-in between 4:00 pm and midnight late check-in subject to availability minimum check-in age: 15

Check-out

Check-out before noon express check-out available late check-out subject to availability

Child Policy

Children are welcome. kids stay free! one child 12 years old or younger stays free, per registered adult, when using existing bedding. rollaway/extra beds are available for cny 380.0 per stay. free cribs (infant beds)!

Payment Policy

Fee for buffet breakfast: approximately cny 138 to 160.9 for adults, and cny 69 to 138 for children airport shuttle fee: cny 600 per vehicle (one-way) early check-in is available for a fee (subject to availability) late check-in fee for check-in between 4:00 pm and midnight rollaway bed fee: cny 380.0 per stay the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed (service animals are welcome, and are exempt from fees)

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges guests must contact this property in advance to reserve onsite parking and access to the hot springs long-term renters welcome noise-free guestrooms cannot be guaranteed parties and events (including family gatherings, birthday parties and weddings) are allowed on site safety features at this property include window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards, debit cards, mobile payments, and cash this property affirms that it follows the cleaning and disinfection practices of commitment to clean (marriott) this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room this property uses eco-friendly cleaning products

Reviews

Mario

Oct 11, 2021 10:07:53 AM

Review Score: 5

Summary: We were pleasantly surprised by their hot springs and dinner bbq that they offer. The service is great, we were celebrating our Anniversary during our stay and they made it very memorable with a surprise waiting for us in our room. A very memorable stay and a place I would recommend to our friends and to anyone looking to relax whilst in Xishuangbanna.

See All Reviews

Room Arrangement

Room Info	Facilities
Grand Deluxe Twin, Guest room, 2 Twins, Garden view, Balcony Room Size: 592 square feet m² 2 Twin Beds	General Number of living rooms 0, Number of bedrooms - 0, Electric kettle, Doorbell/telephone notification, Square feet - 592, Extra bed count 1, Square meters - 55, Pool view, Bathroom grab bars, Ping - 17, Garden view, Free tea bags/instant coffee, Bed count minimum 2, Bed count maximum 2
Grand Deluxe King, Guest room, 1 King, Garden view, Balcony Room Size: 592 square feet m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 0, Electric kettle, Doorbell/telephone notification, Square feet - 592, Extra bed count 1, Square meters - 55, Pool view, Bathroom grab bars, Ping - 17, Garden view, Free tea bags/instant coffee, Bed count minimum 1, Bed count maximum 1
Deluxe Twin, Guest room, 2 Twins, Balcony Room Size: 592 square feet m² 2 Twin Beds	General Number of living rooms 0, Number of bedrooms - 0, Electric kettle, Doorbell/telephone notification, Square feet - 592, Extra bed count 1, Square meters - 55, Hill view, Bathroom grab bars, Ping - 17, Garden view, Balcony, Free tea bags/instant coffee, Bed count minimum 2, Bed count maximum 2
Deluxe King, Guest room, 1 King, Balcony Room Size: 592 square feet m² 1 King Bed	General Number of bedrooms - 0, Electric kettle, Doorbell/telephone notification, Shower grab bar height (inches) - 2, Grab bar - in bathtub, Grab bar - near toilet, Bathtub grab bar height (centimeters) - 5, Extra bed count 1, Lowered locks/deadbolt, Bathtub grab bar height (inches) - 2, Garden view, Balcony, Free tea bags/instant coffee, Bed count minimum 1, Number of living rooms 0, Toilet grab bar height (centimeters) - 5, Grab bar - in shower, Square feet - 592, Toilet grab bar height (inches) - 2, Wheelchair accessible, Square meters - 55, Accessible bathtub, Portable bathtub seat, Lowered peephole/view port in door, Hill view, Bathroom grab bars, Ping - 17, Shower grab bar height (centimeters) - 5, Bed count maximum 1
Family room, 1 King, Garden view Room Size: 1141 square feet m² 1 King Bed	General Child-size bathrobes, Number of living rooms 0, Number of bedrooms - 0, Electric kettle, Mountain view, Extra bed count 1, Ping - 32, Square feet - 1141, Minibar (stocked, free items), Square meters - 106, Garden view, Separate sitting area, Free tea bags/instant coffee, Bed count minimum 1, Bed count maximum 1
Deluxe Courtyard Twin, Guest room, 2 Twins, Garden view Room Size: 592 square feet m² 2 Twin Beds	General Number of living rooms 0, Number of bedrooms - 0, Electric kettle, Doorbell/telephone notification, Coffee/tea maker, Yard, Square feet - 592, Extra bed count 1, Square meters - 55, Minibar (stocked, free items), Bathroom grab bars, Ping - 17, Garden view, Courtyard view, Bed count minimum 2, Bed count maximum 2
Deluxe Courtyard King, Guest room, 1 King, Garden view Room Size: 592 square feet m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 0, Electric kettle, Doorbell/telephone notification, Coffee/tea maker, Yard, Square feet - 592, Extra bed count 1, Square meters - 55, Minibar (stocked, free items), Bathroom grab bars, Ping - 17, Garden view, Courtyard view, Bed count minimum 1, Bed count maximum 1
Ambassador Suite, 1 Bedroom Larger Suite, 1 King, Balcony Room Size: 1798 square feet m² 1 King Bed	General Number of living rooms 0, Dining table, Electric kettle, Number of bedrooms - 1, Ping - 51, Extra bed count 1, Separate dining area, Minibar (stocked, free items), Pool view, Square feet - 1798, Garden view, Separate sitting area, Balcony, Free tea bags/instant coffee, Square meters - 167, Bed count minimum 1, Bed count maximum 1
Premier Suite, 1 Bedroom Suite, 1 King, Garden view, Balcony Room Size: 1184 square feet m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 0, Electric kettle, Ping - 33, Extra bed count 1, Square feet - 1184, Minibar (stocked, free items), Hill view, Garden view, Separate sitting area, Balcony, Free tea bags/instant coffee, Bed count minimum 1, Bed count maximum 1, Square meters - 110