Is this PlayHome-Seeing the Soul's Retreat pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the PlayHome-Seeing the Soul's Retreat have a swimming pool?

No, this PlayHome-Seeing the Soul's Retreat does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in PlayHome-Seeing the Soul's Retreat?

Best-rates for the PlayHome-Seeing the Soul's Retreat starts from $266 per night with includes Air Conditioner, Parking, Designated Smoking Area, Wellness Facilities, Toiletries, Guest Services, Child Friendly, Internet, Laundry, Fireplace/Heating, Restaurant, Breakfast, Kitchen with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is PlayHome-Seeing the Soul's Retreat a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the PlayHome-Seeing the Soul's Retreat wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the PlayHome-Seeing the Soul's Retreat has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the PlayHome-Seeing the Soul's Retreat?

Based on the information reported by the owner or manager, the PlayHome-Seeing the Soul's Retreat indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for PlayHome-Seeing the Soul's Retreat?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

PlayHome-Seeing the Soul's Retreat | Hotel in Hangzhou

| 10.0 (1 Review) | 1 Bathroom

Xihu Hotel | PlayHome-Seeing the Soul's Retreat

Hotel in Xihu, Hangzhou

Hotel with free parking, near West Lake
This hotel features a restaurant, coffee/tea in a common area, and a refrigerator in a common area. Free breakfast (local cuisine), free WiFi in public areas, and free self parking are also provided. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.
Change of towels is available on request.
PlayHome-Seeing the Soul's Retreat offers 8 air-conditioned accommodations with indoor private hot tubs and slippers. This Hangzhou hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Bathrooms include separate bathtubs and showers, complimentary toiletries, hair dryers, and toothbrushes and toothpaste. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Amenities

Air Conditioner

Parking

Designated Smoking Area

Wellness Facilities

Fireplace/Heating

Restaurant

Toiletries

Guest Services

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Toilet paper

Separate bathtub and shower

Hair dryer

Shampoo

Toothbrush and toothpaste

Free toiletries

Bedroom

Air conditioning

Heating

Bed sheets

Laundry detergent

Electrical adapters/chargers

Slippers

Iron/ironing board (on request)

Private indoor hot tub

Breakfast

Coffee/tea in common area(s)

1 restaurant

Free local cuisine breakfast available daily 8:00 AM–10:00 AM

Parking

Free uncovered self parking on site

Accessibility

This property does not have elevators

General

Chinese (Mandarin)

English

TV in lobby

Designated smoking areas

Communal living room

Shared refrigerator

Guest Services

Laundry facilities

Daily housekeeping

Change of bedsheets (on request)

Concierge services

Front desk (limited hours)

Laundry facilities

Dry cleaning service

Luggage storage

Change of towels (on request)

Internet

Available in some public areas: Free WiFi

In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)

Available in all rooms: Free WiFi

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: midnight minimum check-in age: 15

Check-out

Check-out before 2:00 pm

Child Policy

Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.

Payment Policy

Towels fee: cny 0 per person, per night (or guests may bring their own) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts debit cards and cash

Room Arrangement

Room Info	Facilities
Elite Double Room Room Size: m² 2 Queen Beds	General Number of living rooms 0, Number of bedrooms - 0, Bed count minimum 2, Bed count maximum 2
Deluxe Double Room Room Size: m² 2 Queen Beds	General Number of living rooms 0, Number of bedrooms - 0, Number of bathrooms - 2, Bed count minimum 2, Bed count maximum 2
Executive Double Room Room Size: m² 2 Queen Beds	General Number of living rooms 0, Number of bedrooms - 0, Bed count minimum 2, Bed count maximum 2
Grand Double Room Room Size: m² 2 Queen Beds	General Number of living rooms 0, Private bathroom, Number of bedrooms - 0, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Comfort Double or Twin Room, Mountain View Room Size: 484.4 square feet m² 2 Queen Beds	General Number of living rooms 0, Number of bedrooms - 0, Square feet - 484.4, Bathtub or shower, Mountain view, Ping - 13.6, Square meters - 45, Bed count minimum 2, Bed count maximum 2
Classic Double Room Room Size: m² 2 Queen Beds	General Number of living rooms 0, Number of bedrooms - 0, Bed count minimum 2, Bed count maximum 2
Exclusive Double Room Room Size: m² 2 Queen Beds	General Number of living rooms 0, Number of bedrooms - 0, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Business Room Room Size: 323 square feet m² 2 Queen Beds	General Number of living rooms 0, Ping - 9, Square meters - 30, No rollaway/extra beds, Number of bedrooms - 0, No cribs (infant beds), Square feet - 323, Bed count minimum 2, Bed count maximum 2