Is this Otter Hotel pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Otter Hotel?

Check-in time for Otter Hotel starts counting from 4:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Otter Hotel have a swimming pool?

No, this Otter Hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Otter Hotel?

Best-rates for the Otter Hotel starts from $603 per night with includes Wellness Facilities, Fireplace/Heating, Hot Tub, Internet, Air Conditioner, Pet Friendly, Accessibility, Restaurant, Guest Services, Child Friendly, Parking, Security/Safety, EV Charge Station with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Otter Hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Otter Hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Otter Hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Otter Hotel?

Based on the information reported by the owner or manager, the Otter Hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Otter Hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Otter Hotel are as follows: Free cancellation Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Otter Hotel | Hotel in Banff

| 8.9 (233 Reviews) | Pet Friendly 7 Bathrooms 20 Guests

Hotel in Banff

Located in Banff, within 1.2 miles of Banff Park Museum and 1.2 miles of The Whyte Museum of the Canadian Rockies, Otter Hotel provides accommodations with a restaurant as well as free private parking for guests who drive. Featuring a fitness center, the 4-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom. The hotel features a hot tub and a 24-hour front desk. All rooms are equipped with an electric tea pot, a flat-screen TV and a safety deposit box, while some rooms come with a balcony and some have mountain views. All guest rooms will provide guests with a fridge. Cave and Basin National Historic Site is 2.2 miles from the hotel, while Banff International Research Station is 1.1 miles away. Calgary International Airport is 83 miles from the property.

Otter Hotel is located in Banff.

This 142 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Wellness Facilities, Fireplace/Heating, Hot Tub, and several others. This is a 4 star rated property and has over 233 reviews with the average score of 8.9 . Coming to Banff and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 142 Bedrooms Hotel if you want to learn more about this place in Banff. These details are authentic, as they are provided by our partner, booking.com.

This Otter Hotel in Banff is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Otter Hotel”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Amenities

Air Conditioner

Parking

Pet Friendly

Accessibility

Security/Safety

EV Charge Station

Wellness Facilities

Fireplace/Heating

Restaurant

Guest Services

Child Friendly

Hot Tub

Internet

Facility Overview

Breakfast

Restaurant

Parking

Free parking

Electric vehicle charging station

Parking on site

Parking

Parking garage

Private Parking

Activities

Fitness center

Hot tub/Jacuzzi

General

Smoke-free property

Pet friendly

Heating

Air conditioning

Elevator

Wifi in all areas

Non-smoking rooms

Guest Services

Baggage storage

24-hour front desk

Internet

Internet

Free Wifi

Wifi

Security/Safety

Key card access

Staff follow all safety protocols as directed by local authorities

Transportation/Shuttle

Public transit tickets

Policies

Check-in

The minimum age for check-in is 18

Cancellation policy

Free cancellation

Payment Policy

Credit card required

Pet Policy

Pets are allowed upon request and charges may apply.

This property does not accommodate bachelor(ette) or similar parties, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, guests under the age of 18 can only check in with a parent or official guardian.

Reviews

Margaret

Sep 29, 2025 07:00:00 AM

Review Score: 10

USA

Reviewer Type: Family With Children

Travel Purpose: leisure

Positive: Great facility with very good restaurant and rooftop hot tubs. New and clean. Very good service. Plenty of parking in large garage. Next to bus stop and the hotel gave us free bus passes. Beds were comfy and hotel room had a nice balcony to sit on.

Negative: Likes everything. No complaints.

Summary: Beautiful new hotel near the center of Banff.

See All Reviews

Room Arrangement

Room Info	Facilities
Two Queen Room Room Type: Quad Room Size: 26 m² 2 Queen bed(s) Bed	Food & Drink Tea/Coffee maker Bathroom Shower, Toilet, Private bathroom, Hairdryer, Towels, Bathrobe, Free toiletries General Safe, Air conditioning, Heating, Key card access Media & Technology TV, Flat-screen TV Outdoors Balcony Kitchen Refrigerator, Electric kettle
Superior Two Queen Room Room Type: Quad Room Size: 26 m² 2 Queen bed(s) Bed	Food & Drink Tea/Coffee maker Bathroom Shower, Toilet, Private bathroom, Hairdryer, Towels, Bathrobe, Free toiletries General Safe, Air conditioning, Heating, Key card access Media & Technology TV, Flat-screen TV Outdoors Balcony Kitchen Refrigerator, Electric kettle
Superior King Room Room Type: Double Room Size: 27 m² 1 Queen bed(s) Bed	Food & Drink Tea/Coffee maker Bathroom Shower, Toilet, Private bathroom, Hairdryer, Towels, Bathrobe, Free toiletries General Safe, Air conditioning, Heating, Key card access Media & Technology TV, Flat-screen TV Outdoors Balcony Kitchen Refrigerator, Electric kettle
Superior Room Mountain View Room Type: Quad Room Size: 26 m² 2 Full bed(s) Bed	Food & Drink Tea/Coffee maker Bathroom Shower, Toilet, Private bathroom, Hairdryer, Towels, Bathrobe, Free toiletries General Safe, Air conditioning, Heating, Key card access Media & Technology TV, Flat-screen TV Outdoors Balcony Kitchen Refrigerator, Electric kettle View Mountain view, View
King Room with Mountain View Room Type: Double Room Size: 27 m² 1 Queen bed(s) Bed	Food & Drink Tea/Coffee maker Bathroom Shower, Toilet, Private bathroom, Hairdryer, Towels, Bathrobe, Free toiletries General Safe, Air conditioning, Heating, Key card access Media & Technology TV, Flat-screen TV Outdoors Balcony Kitchen Refrigerator, Electric kettle View Mountain view, View
King Suite Room Type: Suite Room Size: 30 m² 1 Queen bed(s) Bed	Food & Drink Tea/Coffee maker Bathroom Shower, Toilet, Private bathroom, Hairdryer, Towels, Bathrobe, Free toiletries General Safe, Air conditioning, Heating, Key card access Media & Technology TV, Flat-screen TV Outdoors Balcony Kitchen Refrigerator, Electric kettle Living Area Sitting area Room Amenities Sofa bed
Mountain View King Suite Room Type: Suite Room Size: 30 m² 1 Queen bed(s) Bed	Food & Drink Tea/Coffee maker Bathroom Shower, Toilet, Private bathroom, Hairdryer, Towels, Bathrobe, Free toiletries General Safe, Air conditioning, Heating, Key card access Media & Technology TV, Flat-screen TV Outdoors Balcony Kitchen Refrigerator, Electric kettle Living Area Sitting area View Mountain view, View Room Amenities Sofa bed

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Otter Hotel | Hotel in Banff

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