Moon West Lake Residence | Hotel in Hanoi

8.8 (3 Reviews) |  1 Bathroom
Tay Ho Hotel | Moon West Lake Residence

Hotel in Tay Ho, Hanoi

Hotel connected to the convention center in Hanoi
Along with self parking, this hotel has laundry facilities and a 24-hour front desk. WiFi in public areas is free. Additionally, tour/ticket assistance, a front-desk safe, and ATM/banking services are onsite.
Moon West Lake Residence offers 33 air-conditioned accommodations with fireplaces and washers/dryers. Accommodations are furnished with single sofa beds. Cable television is provided.

Bathrooms include showers, bathrobes, slippers, and hair dryers. This Hanoi hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Additionally, rooms include minibars and complimentary bottled water. Housekeeping is provided daily.

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Amenities

Air Conditioner
Parking
Designated Smoking Area
TV
Wheelchair Accessible
Accessibility
Bedding/Linens
Wellness Facilities
Fireplace/Heating
Bar
Guest Services
Child Friendly
Internet
Laundry

Facility Overview

Bathrooms
  • Towels
  • Hair dryer
  • Shower
  • Bathrobes
Bedroom
  • Single sofa bed
  • Bed sheets
  • Air conditioning
  • Soundproofing
  • Washer and dryer
  • Fireplace
  • Slippers
Breakfast
  • Minibar
  • Free bottled water
Parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Self parking on site (VND 300000 per day)
  • Airport shuttle on request
Accessibility
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 22
  • Hardwood flooring in room
Activities
  • Theme parks
Entertainment
  • 35-inch TV
  • Cable channels
General
  • Front-desk safe
  • Lockers available
  • ATM/banking services
  • Elevator
  • Vending machine
  • English
  • Vietnamese
  • Designated smoking areas (fines apply)
Guest Services
  • Soundproofed rooms
  • Washer/dryer
  • Sofa bed
  • Laundry facilities
  • Tour/ticket assistance
  • Luggage storage
  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
Internet
  • Available in some public areas: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in all rooms: Free WiFi

Policies

Check-in
Check-in start time: 2:00 pm; check-in end time: anytime early check-in fee: vnd 80000 early check-in subject to availability minimum check-in age: 18
Check-out
Check-out before noon late check-out fee: vnd 80000 late check-out subject to availability
Child Policy
Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.
Payment Policy
Airport shuttle fee: vnd 400000 per vehicle (one-way, maximum occupancy 5) airport shuttle fee per child: vnd 100000 (one-way), (from 1 to 2 years old) self parking fee: vnd 300000 per day early check-in fee: vnd 80000 (subject to availability) late check-out fee: vnd 80000 (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
No pets or service animals allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

CJ
Nov 20, 2025 02:16:18 PM
Review Score:   10
Summary: Good
See All Reviews

Room Arrangement

Room Info Facilities
Deluxe Double Room, 1 Bedroom, Partial Lake View
Room Size: 375 square feet m2
1 Queen Bed
Deluxe Double Room, 1 Bedroom, Partial Lake View

General

Private bathroom, Patio, No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Ping - 11, Square meters - 35, Bed count minimum 1, Extra bed count 1, Square feet - 375, Bed count maximum 1, City view
Executive Studio, City View
Room Size: 269 square feet m2
1 Queen Bed
Executive Studio, City View

General

Ping - 8, Number of living rooms 0, Square feet - 269, Partial lake view, Patio, Number of bedrooms - 0, Square meters - 25, Extra bed count 1, Number of bathrooms - 1, Private bathroom, No rollaway/extra beds, No cribs (infant beds), Bed count minimum 1, Bed count maximum 1
Standard Studio, 1 Double Bed, Garden View
Room Size: 215 square feet m2
1 Double Bed
Standard Studio, 1 Double Bed, Garden View

General

Square meters - 20, Square feet - 215, Private bathroom, No rollaway/extra beds, Ping - 6, No cribs (infant beds), Number of bedrooms - 1, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Luxury Apartment, Balcony, Lake View
Room Size: 538 square feet m2
1 Queen Bed
Luxury Apartment, Balcony, Lake View

General

Number of living rooms 0, Square feet - 538, Number of bedrooms - 1, Microwave, Toilet paper, Square meters - 49.6, Lake view, Soap, Extra bed count 1, Number of bathrooms - 1, Cookware, dishware, and utensils, Private bathroom, Kitchen, Ping - 15, Desk, Balcony, Shampoo, Refrigerator, Bed count minimum 1, Bed count maximum 1
Presidential Duplex, Balcony, Lake View
Room Size: 2153 square feet m2
2 King Bed and Double Bed
Presidential Duplex, Balcony, Lake View

General

Number of living rooms 0, Ping - 61, Number of bedrooms - 2, Microwave, Toilet paper, Stovetop, Location - top floor, Lake view, Soap, Extra bed count 1, Free toiletries, Number of bathrooms - 2, Square feet - 2153, Square meters - 200.0, Cookware, dishware, and utensils, Private bathroom, Kitchen, Desk, Balcony, Shampoo, Bed count minimum 2, Bed count maximum 2

FAQ's

Is this Moon West Lake Residence pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Moon West Lake Residence have a swimming pool?

No, this Moon West Lake Residence does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Moon West Lake Residence?

Best-rates for the Moon West Lake Residence starts from $27 per night with includes Designated Smoking Area, Wheelchair Accessible, Accessibility, Wellness Facilities, Internet, Bar, Parking, TV, Fireplace/Heating, Guest Services, Air Conditioner, Bedding/Linens, Child Friendly, Laundry with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Moon West Lake Residence a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 2 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Moon West Lake Residence wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Moon West Lake Residence is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Moon West Lake Residence?

Based on the information reported by the owner or manager, the Moon West Lake Residence indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Moon West Lake Residence?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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