Is this Mercure Hai Phong pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Mercure Hai Phong have a swimming pool?

Yes, this Mercure Hai Phong has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Mercure Hai Phong?

Best-rates for the Mercure Hai Phong starts from $74 per night with includes Spa, Bar, Guest Services, Child Friendly, Internet, Accessibility, Parking, Designated Smoking Area, TV, Business Services, Wellness Facilities, Air Conditioner, Bedding/Linens, Restaurant, Breakfast, Laundry, Sports/Activities, Wheelchair Accessible, Pool with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Mercure Hai Phong a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Mercure Hai Phong wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Mercure Hai Phong is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Mercure Hai Phong?

Based on the information reported by the owner or manager, the Mercure Hai Phong indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Mercure Hai Phong?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Mercure Hai Phong | Hotel in Hai Phong

| 9.2 (123 Reviews) | 1 Bathroom

Hotel in Ngo Quyen, Hai Phong

Luxury hotel with a full-service spa connected to the convention center in Hai Phong
A full-service spa, an outdoor pool, and a restaurant are available at this hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite.
Housekeeping is available on request.
Mercure Hai Phong offers 233 air-conditioned accommodations with minibars and safes. Beds feature down comforters. LCD televisions are featured in guestrooms. Bathrooms include bathtubs or showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.

Amenities

Air Conditioner

Parking

Pool

Designated Smoking Area

Wheelchair Accessible

Accessibility

Business Services

Sports/Activities

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Guest Services

Breakfast

Child Friendly

Internet

Laundry

Facility Overview

Bathrooms

Private bathroom

Toothbrush and toothpaste

Bathtub or shower

Hair dryer

Rainfall showerhead

Towels

Eco-friendly toiletries

Bedroom

Down comforter

Day bed

Free cribs/infant beds

Air conditioning

Energy-saving switches

Safe

Eco-friendly cleaning products provided

Phone

Soundproofing

Recycling

Bulk dispenser for toiletries

Window screens

Slippers

LED light bulbs

Desk

Water-efficient showers only

Breakfast

1 restaurant and 1 coffee shop/cafe

24-hour room service

Coffee/tea in common area(s)

Buffet breakfast available for a fee daily 6:00 AM–9:00 AM: VND 270000 per person

1 poolside bar and 1 bar

Champagne service

Minibar

Free bottled water

Parking

Free self parking on site

Electric car charging station on site

24-hour roundtrip airport shuttle (surcharge)

Free valet parking on site

Airport shuttle at scheduled times, on request

Height restrictions apply for onsite parking

Accessibility

Wheelchair-accessible concierge desk

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Doorbell and phone notification

Wheelchair accessible (may have limitations)

Elevator

Wheelchair-accessible path to elevator

Accessible airport shuttle

Elevator door width (inches): 36

Activities

Health/beauty spa

Theme parks

Outlet shopping

Outdoor pool

Bike parking

Sauna

Fitness center

Full-service spa

Shopping

Entertainment

49-inch LCD TV

General

Business center

Computer station

Meeting rooms - 6

Conference center (3714 square feet of space)

Front-desk safe

Banquet hall

Grocery/convenience store

Ballroom

Elevator

Reception hall

Gift shop/newsstand

Water dispenser

English

Korean

Vietnamese

Comprehensive food waste policy

Biodegradable drinking straws

Annual offsets purchased for at least 10% of carbon footprint

No plastic water bottles

Comprehensive recycling policy

Vegetarian dining options

At least 80% of food locally-sourced

Local culture & ecosystem education

Couples dining

Designated smoking areas (fines apply)

Reusable cups only

Romance packages available

Double-glazed windows

Reusable tableware only

Local artist showcase

No plastic coffee stirrers

Biodegradable coffee stirrers

Vegan dining options

At least 80% lighting from LEDs

At least 80% organic food

No plastic soda bottles

No plastic drinking straws

Locally-owned & organized tours & activities

Guest Services

Outdoor pool

Grocery/convenience store

Children's toys

Soundproofed rooms

Free children's club

Free cribs/infant beds

Children's games

Laundry facilities

Highchair

Wedding services

Concierge services

Luggage storage

Change of towels (on request)

Change of bedsheets (on request)

24-hour front desk

Dry cleaning service

Daily housekeeping

Laundry facilities

Internet

Available in some public areas: Free WiFi

Available in all rooms: Free WiFi

Outdoors

Pool sun loungers

Pool umbrellas

Spa

Spa open daily

Steam room

Body treatments

Massages

Policies

Check-in

Check-in start time: 2:00 pm; check-in end time: midnight contactless check-in available late check-in subject to availability minimum check-in age: 18

Check-out

Check-out before noon contactless check-out available

Child Policy

Children are welcome. kids stay free! one child 11 years old or younger stays free when using existing bedding. rollaway/extra beds are not available. free cribs (infant beds)!

Payment Policy

Fee for buffet breakfast: approximately vnd 270000 per person airport shuttle fee: vnd 356400 per vehicle (one-way, maximum occupancy 3) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

No pets or service animals allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property affirms that it follows the cleaning and disinfection practices of allsafe (accor hotels)

Reviews

Serene

Dec 7, 2025 11:21:22 AM

Review Score: 6

Summary: I would have given 5 stars of not for the surprise check by immigration/police together with the hotel manager on 5/12. Worse is the immigration officer asking for my visa😲, don't they know Singaporean are visa free for 30 days?. This is my first time re encountering immigration check on my visit to Vietnam.

See All Reviews

Room Arrangement

Room Info	Facilities
Deluxe Apartment, 3 Bedrooms Room Size: m² 3 Double Beds	General Bed count maximum 3, Extra bed count 1, City view, Bed count minimum 3
Privilege, Room, 2 Twin Beds, Club Lounge Access Room Size: 280 square feet m² 2 Twin Beds	General Number of living rooms 0, Iron/ironing board (on request), Number of bedrooms - 0, Square meters - 26, Extra bed count 1, Number of bathrooms - 1, Bathrobes, Square feet - 280, Daily housekeeping, Espresso maker, Wardrobe or closet, Bed count minimum 2, City view, Ping - 7.87, Bed count maximum 2
Studio, 1 Double Bed Room Size: 280 square feet m² 1 Double Bed	General Number of living rooms 0, Iron/ironing board (on request), Number of bedrooms - 0, Kitchenette, Full-sized refrigerator/freezer, Square meters - 26, Extra bed count 1, Square feet - 280, Daily housekeeping, Wardrobe or closet, Bed count minimum 1, Bed count maximum 1, City view, Ping - 7.87
Studio, 2 Twin Beds Room Size: 280 square feet m² 2 Twin Beds	General Number of living rooms 0, Iron/ironing board (on request), Number of bedrooms - 0, Kitchenette, Full-sized refrigerator/freezer, Square meters - 26, Extra bed count 1, Number of bathrooms - 1, Square feet - 280, Daily housekeeping, Wardrobe or closet, Bed count minimum 2, City view, Ping - 7.87, Bed count maximum 2
Superior Room, 1 King Bed Room Size: 280 square feet m² 1 King Bed	General Iron/ironing board (on request), Square feet - 280, Number of bedrooms - 1, Daily housekeeping, Wardrobe or closet, Square meters - 26, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, City view, Ping - 7.87
Apartment, 1 Bedroom Room Size: 592 square feet m² 1 Double Bed	General Number of living rooms 0, Iron/ironing board (on request), Number of bedrooms - 1, Full-sized refrigerator/freezer, Square feet - 592, Separate bedroom, Extra bed count 1, Square meters - 55, Separate dining area, Number of bathrooms - 1, Accessible bathtub, Washing machine, Kitchen, Ping - 17, Daily housekeeping, Wardrobe or closet, Bed count minimum 1, Bed count maximum 1, City view
Deluxe Apartment, 2 Bedrooms Room Size: 753 square feet m² 2 Double Beds	General Number of living rooms 0, Square feet - 753, Iron/ironing board (on request), Number of bedrooms - 1, Full-sized refrigerator/freezer, Extra bed count 1, Separate dining area, Number of bathrooms - 1, Accessible bathtub, Ping - 21, Bathrobes, Kitchen, Rice cooker, Square meters - 70, Daily housekeeping, Wardrobe or closet, Bed count minimum 2, City view, Bed count maximum 2
Standard Apartment, 2 Bedrooms Room Size: m² 2 Double Beds	General Extra bed count 1, Bed count minimum 2, City view, Bed count maximum 2
Deluxe Suite, 1 King Bed, Club Lounge Access Room Size: 592 square feet m² 1 King Bed	General Number of bedrooms - 1, Square feet - 592, Separate bedroom, Extra bed count 1, Square meters - 55, Accessible bathtub, Bathrobes, Daily housekeeping, Espresso maker, Wardrobe or closet, Iron/ironing board, Ping - 16.64, Bed count minimum 1, Bed count maximum 1, City view
Privilege, Room, 1 King Bed, Club Lounge Access Room Size: 280 square feet m² 1 King Bed	General Number of living rooms 0, Iron/ironing board (on request), Number of bedrooms - 0, Square meters - 26, Extra bed count 1, Number of bathrooms - 1, Bathrobes, Square feet - 280, Daily housekeeping, Espresso maker, Wardrobe or closet, Bed count minimum 1, Bed count maximum 1, City view, Ping - 7.87
Superior Room, 2 Twin Beds Room Size: 280 square feet m² 2 Twin Beds	General Number of living rooms 0, Iron/ironing board (on request), Number of bedrooms - 0, Square meters - 26, Extra bed count 1, Number of bathrooms - 1, Square feet - 280, Daily housekeeping, Wardrobe or closet, Bed count minimum 2, City view, Ping - 7.87, Bed count maximum 2
Presidential Suite Room Size: m² 1 King Bed	General Bed count minimum 1, Extra bed count 1, Bed count maximum 1, City view
Standard Apartment, 3 Bedrooms Room Size: m² 3 Queen Beds	General Bed count maximum 3, Extra bed count 1, City view, Bed count minimum 3