Is this Suzhou Old Town hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Suzhou Old Town hotel have a swimming pool?

Yes, this Suzhou Old Town hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Suzhou Old Town hotel?

Best-rates for the Suzhou Old Town hotel starts from $157 per night with includes Internet, Kitchen, Balcony/Terrace, Bedding/Linens, Spa, Restaurant, Bar, Toiletries, Guest Services, Breakfast, Parking, Business Services, Laundry, Accessibility, Pool, Wheelchair Accessible, Wellness Facilities, Child Friendly, Designated Smoking Area, TV with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Suzhou Old Town hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Suzhou Old Town hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Suzhou Old Town hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Suzhou Old Town hotel?

Based on the information reported by the owner or manager, the Suzhou Old Town hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Suzhou Old Town hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Kimpton Suzhou Bamboo Grove by IHG | Hotel in Suzhou

| 9.6 (19 Reviews) | 1 Bathroom

Suzhou Old Town Hotel | Kimpton Suzhou Bamboo Grove by IHG

Hotel in Suzhou Old Town, Suzhou

Luxury hotel with 2 restaurants, near Master of the Nets Garden
2 restaurants, an indoor pool, and a 24-hour health club are available at this hotel. Self parking is free. Other amenities include a bar/lounge, a sauna, and conference space.
Change of towels is available on request.
Kimpton Suzhou Bamboo Grove by IHG offers 178 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. A pillow menu is available. Televisions come with cable channels.

Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool, a 24-hour health club, and a sauna.

Amenities

Parking

Pool

Designated Smoking Area

Wheelchair Accessible

Balcony/Terrace

Accessibility

Business Services

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Toiletries

Guest Services

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Toilet paper

Free toiletries

Bathrobes

Separate bathtub and shower

Hair dryer

Rainfall showerhead

Towels

Deep soaking bathtub

Shampoo

Toothbrush and toothpaste

Private bathroom

Bedroom

Pillow menu

Blackout drapes/curtains

Free cribs/infant beds

Bed sheets

Phone

Safe

Individually furnished

Laptop-friendly workspace

Individually decorated

Iron/ironing board

Local maps

Slippers

Guidebooks/recommendations

Turndown service

Connecting rooms available

Window screens

Breakfast

1 bar

2 restaurants

Room service available

Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: CNY 198-198 for adults and CNY 0-198 for children

Free bottled water

Electric kettle

Coffee/tea maker

Local meal delivery service

Minibar

Parking

Free self parking on site

Accessibility

Wheelchair-accessible registration desk

Area rugs in room

Well-lit path to entrance

High pile carpet in room

Front entrance ramp

Wheelchair-accessible concierge desk

Elevator

Wheelchair-accessible path of travel

Hardwood flooring in room

Grab bar near toilet

Height-adjustable showerhead

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair-accessible lounge

Wheelchair-accessible restaurant

Wheelchair-accessible fitness center

Activities

Sauna

Indoor pool

24-hour fitness center

Entertainment

Cable channels

65-inch TV

General

Meeting rooms - 3

Conference space (11561 square feet)

Banquet hall

Gift shop/newsstand

Elevator

Chinese (Mandarin)

English

Designated smoking areas

Guest Services

Free cribs/infant beds

Indoor pool

Porter/bellhop

Daily housekeeping

Change of bedsheets (on request)

Wedding services

Multilingual staff

Concierge services

24-hour front desk

Turndown service

Dry cleaning service

Luggage storage

Change of towels (on request)

Internet

Available in all rooms: Free WiFi

Outdoors

Garden

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: midnight minimum check-in age: 18

Check-out

Check-out before noon

Child Policy

Children are welcome. kids stay free! children stay free when using existing bedding. rollaway/extra beds are available for cny 350.0 per night. free cribs (infant beds)!

Payment Policy

Fee for buffet breakfast: approximately cny 198 to 198 for adults, and cny 0 to 198 for children rollaway bed fee: cny 350.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

2 total (up to 66 lbs per pet) food and water bowls and litter boxes are available pets stay free service animals are welcome, and are exempt from fees specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and outdoor lighting special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Gloria

Nov 22, 2025 04:34:59 PM

Review Score: 10

Summary: great great great hotel

See All Reviews

Room Arrangement

Room Info	Facilities
Room (Upgraded Essential) Room Size: 517 square feet m² 1 Twin Bed	General Number of living rooms 0, Square feet - 517, No rollaway/extra beds, Number of bedrooms - 0, Ping - 15, Garden view, Room and bed type depend on availability check-in, Pets not allowed, Balcony, Square meters - 48, Bed count minimum 1, Bed count maximum 1
Room, 1 King Bed (Essential Outdr Lvng Area Pet Frndly) Room Size: 517 square feet m² 1 King Bed	General Pet-friendly room, Number of living rooms 0, Square feet - 517, Patio, Number of bedrooms - 0, Yard, Square meters - 48, Location - ground floor, No rollaway/extra beds, Ping - 15, Fence around yard, Courtyard view, Bed count minimum 1, Bed count maximum 1
Suite, 1 Bedroom, River View Room Size: 969 square feet m² 1 King Bed	General Number of living rooms 0, Rollaway/extra beds (surcharge), Dining table, Number of bedrooms - 0, Square feet - 969, River view, Pets not allowed, Extra bed count 1, Separate dining area, Ping - 27, Square meters - 90, Separate sitting area, Balcony, Bed count minimum 1, Bed count maximum 1
2 Twin Essential Room Size: 517 square feet m² 2 Large Twin Beds	General Number of living rooms 0, Square feet - 517, No rollaway/extra beds, Number of bedrooms - 0, Ping - 15, Pets not allowed, Balcony, Square meters - 48, Bed count minimum 2, Bed count maximum 2
1 King Essential Garden River View Room Size: 517 square feet m² 1 King Bed	General Number of living rooms 0, Square feet - 517, No rollaway/extra beds, Number of bedrooms - 0, Ping - 15, Garden view, Pets not allowed, Balcony, Square meters - 48, Bed count minimum 1, Bed count maximum 1
2 Double Essential Garden River View Room Size: 517 square feet m² 2 Large Twin Beds	General Number of living rooms 0, Square feet - 517, No rollaway/extra beds, Number of bedrooms - 0, Ping - 15, Garden view, Pets not allowed, Balcony, Square meters - 48, Bed count minimum 2, Bed count maximum 2
Room, Multiple Beds (Essential Outdr Lvng Area Pet Frndly) Room Size: 517 square feet m² 2 Large Twin Beds	General Pet-friendly room, Number of living rooms 0, Square feet - 517, Patio, Number of bedrooms - 0, Yard, Square meters - 48, Location - ground floor, No rollaway/extra beds, Ping - 15, Fence around yard, Courtyard view, Bed count minimum 2, Bed count maximum 2
Suite, 1 Bedroom (Outdoor Living Area) Room Size: 1249 square feet m² 1 King Bed	General Number of living rooms 0, Rollaway/extra beds (surcharge), Dining table, Patio, Number of bedrooms - 0, Yard, Pets not allowed, Ping - 35, Extra bed count 1, Separate dining area, Location - ground floor, Fence around yard, Square meters - 116, Square feet - 1249, Separate sitting area, Courtyard view, Bed count minimum 1, Bed count maximum 1
2 Twin Premium River View Room Size: 603 square feet m² 2 Double Beds	General Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Square feet - 603, Ping - 17, River view, Pets not allowed, Extra bed count 1, Square meters - 56, Bed count minimum 2, Bed count maximum 2
2 Twin Premium Outdoor Living Area Room Size: 732 square feet m² 2 Large Twin Beds	General Number of living rooms 0, Rollaway/extra beds (surcharge), Square feet - 732, Number of bedrooms - 0, Yard, Pets not allowed, Square meters - 68, Extra bed count 1, Ping - 21, Location - ground floor, Fence around yard, Courtyard view, Porch or lanai, Bed count minimum 2, Bed count maximum 2
1 King Premium Outdoor Living Area Room Size: 732 square feet m² 1 King Bed	General Number of living rooms 0, Rollaway/extra beds (surcharge), Square feet - 732, Patio, Number of bedrooms - 0, Yard, Pets not allowed, Square meters - 68, Extra bed count 1, Ping - 21, Location - ground floor, Fence around yard, Courtyard view, Bed count minimum 1, Bed count maximum 1
1 King Premium River View Room Size: 603 square feet m² 1 King Bed	General Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Square feet - 603, Ping - 17, River view, Pets not allowed, Bed count minimum 1, Extra bed count 1, Square meters - 56, Bed count maximum 1
1 King Essential Room Size: 517 square feet m² 1 King Bed	General Number of living rooms 0, Square feet - 517, No rollaway/extra beds, Number of bedrooms - 0, Ping - 15, Pets not allowed, Balcony, Square meters - 48, Bed count minimum 1, Bed count maximum 1
1 King Essential River View Room Size: 517 square feet m² 1 King Bed	General Number of living rooms 0, Square feet - 517, No rollaway/extra beds, Number of bedrooms - 0, Ping - 15, River view, Pets not allowed, Balcony, Square meters - 48, Bed count minimum 1, Bed count maximum 1
2 Twin Essential Outdoor Living Area Room Size: 517 square feet m² 2 Large Twin Beds	General Number of living rooms 0, Square feet - 517, Patio, Number of bedrooms - 0, Yard, Pets not allowed, Square meters - 48, Location - ground floor, No rollaway/extra beds, Ping - 15, Fence around yard, Courtyard view, Bed count minimum 2, Bed count maximum 2
2 Twin Essential River View Room Size: 517 square feet m² 2 Large Twin Beds	General Number of living rooms 0, Square feet - 517, No rollaway/extra beds, Number of bedrooms - 0, Ping - 15, River view, Pets not allowed, Balcony, Square meters - 48, Bed count minimum 2, Bed count maximum 2
Room (Essential) Room Size: 517 square feet m² 1 Twin Bed	General Number of living rooms 0, Grab bar - in shower, Square feet - 517, Number of bedrooms - 0, Low-height counters/sink, Lever door handles, Room and bed type depend on availability check-in, Transfer shower, Pets not allowed, Square meters - 48, Hand-held showerhead, Wheelchair accessible, No rollaway/extra beds, Ping - 15, Low-height bed, Wheelchair-accessible bathroom vanity, Balcony, Bed count minimum 1, Bed count maximum 1
1 King Essential Outdoor Living Area Room Size: 517 square feet m² 1 King Bed	General Number of living rooms 0, Square feet - 517, Patio, Number of bedrooms - 0, Yard, Pets not allowed, Square meters - 48, Location - ground floor, No rollaway/extra beds, Ping - 15, Fence around yard, Courtyard view, Bed count minimum 1, Bed count maximum 1