Is this Lagoi hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Lagoi hotel have a swimming pool?

Yes, this Lagoi hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

Is Lagoi hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Lagoi hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Lagoi hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Lagoi hotel?

Based on the information reported by the owner or manager, the Lagoi hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Lagoi hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Four Points By Sheraton Bintan, Lagoi Bay | Hotel in Bintan

| 9.0 (145 Reviews) | 1 Bathroom

Lagoi Hotel | Four Points By Sheraton Bintan, Lagoi Bay

Hotel in Lagoi, Bintan

Family fun on the beach, with 3 outdoor pools, near Plaza Lagoi
Spend the day catching some rays at the beach, relaxing by one of Four Points By Sheraton Bintan, Lagoi Bay's 3 outdoor swimming pools, or pampering yourself at the full-service spa.
Housekeeping is available on request.
Four Points By Sheraton Bintan, Lagoi Bay offers 308 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Beds feature premium bedding. 52-inch LED televisions come with premium cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

Wheelchair Accessible

Balcony/Terrace

Accessibility

Transportation/Shuttle

Security/Safety

Business Services

Sports/Activities

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Shampoo

Hair dryer

Private bathroom

Free toiletries

Bathrobes

Toilet paper

Towels

Toothbrush and toothpaste

Soap

Bedroom

Air conditioning

Blackout drapes/curtains

Premium bedding

Bed sheets

Safe

Window screens

Slippers

Iron/ironing board

Energy-saving switches

Laptop-friendly workspace

Local maps

Electrical adapters/chargers

Desk

LED light bulbs

Restaurant dining guide

Connecting rooms available

Recycling

Water-efficient showers only

Mobile key entry

Phone

Breakfast

1 restaurant and 1 coffee shop/cafe

1 bar

Free buffet breakfast available daily 6:30 AM–10:00 AM

24-hour room service

Electric kettle

Free bottled water

Free tea bags/instant coffee

Minibar

Local meal delivery service

Parking

Wheelchair-accessible parking available

Free self parking on site

Free ferry terminal shuttle

Accessibility

Visual fire alarm

Lever door handles

Elevator

Wheelchair-accessible parking

Wheelchair-accessible pool

Doorbell and phone notification

Elevator door width (inches): 90

Wheelchair-accessible registration desk

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair-accessible spa

Wheelchair accessible (may have limitations)

Wheelchair-accessible lounge

Wheelchair-accessible restaurant

Well-lit path to entrance

Wheelchair-accessible fitness center

Activities

Safari

Full-service spa

3 outdoor pools

Children's pool

24-hour fitness center

Entertainment

Cable channels

52-inch LED TV

Premium channels

General

Meeting rooms - 6

Front-desk safe

Banquet hall

Elevator

English

Indonesian

Vegetarian dining options

Smoke-free property

At least 80% lighting from LEDs

Double-glazed windows

Romance packages available

Vegan dining options

No plastic coffee stirrers

Comprehensive recycling policy

Guest Services

Children's club

Children's pool

3 outdoor pools

Change of towels (on request)

Change of bedsheets (on request)

24-hour front desk

Daily housekeeping

Luggage storage

Wedding services

Multilingual staff

Internet

Available in some public areas: Free WiFi

Available in all rooms: Free WiFi

In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)

Outdoors

Outdoor entertainment area

Terrace

Beachfront location

Garden

Pool umbrellas

Pool sun loungers

Balcony

Spa

Massage - deep-tissue

Massage/treatment rooms

Reflexology

Body wraps

Couples treatment room(s)

Body treatments

Spa open daily

Facials

5 treatment rooms

Body scrubs

Aromatherapy

Policies

Check-in

Check-in time starts at 3:00 pm minimum check-in age: 18

Check-out

Check-out before noon

Child Policy

Children are welcome. rollaway/extra beds are available for idr 605000.0 per night. cribs (infant beds) are not available.

Payment Policy

Rollaway bed fee: idr 605000.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

No pets or service animals allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a smoke detector special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property affirms that it follows the cleaning and disinfection practices of commitment to clean (marriott) this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Priyanka

Feb 2, 2026 12:32:35 PM

Review Score: 10

Summary: Everything from staff behaviour to location to availability of food options including vegetarian to wonderful Spa and much more!

See All Reviews

Room Arrangement

Room Info	Facilities
Deluxe Room, 2 Twin Beds, Garden View (Balcony) Room Size: 377 square feet m² 2 Twin Beds	General No rollaway/extra beds, Number of bedrooms - 1, Garden view, Ping - 11, Shower only, Square feet - 377, Rainfall showerhead, Square meters - 35, Bed count minimum 2, Bed count maximum 2
Deluxe Room, 1 King Bed, Garden View (Balcony) Room Size: 377 square feet m² 1 King Bed	General Rollaway/extra beds (surcharge), Number of bedrooms - 1, Garden view, Ping - 11, Wardrobe or closet, Shower only, Square feet - 377, Rainfall showerhead, Square meters - 35, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Villa, 1 Bedroom, Ocean View Room Size: 3229 square feet m² 1 King Bed	General In-room massage available, Ping - 91, Private hot tub, Rollaway/extra beds (surcharge), Dining table, Outdoor shower, Number of bedrooms - 1, Bathtub or shower, Extra bed count 1, Private pool, Separate dining area, Private hot tub (indoor), Square feet - 3229, Wardrobe or closet, Separate sitting area, Location - below ground, Square meters - 300, Rainfall showerhead, Bed count minimum 1, Ocean view, Bed count maximum 1
Villa, 1 Bedroom, Garden View Room Size: 3229 square feet m² 1 King Bed	General In-room massage available, Ping - 91, Private hot tub, Number of living rooms 0, Rollaway/extra beds (surcharge), Dining table, Outdoor shower, Number of bedrooms - 1, Bathtub or shower, Extra bed count 1, Private pool, Separate dining area, Number of bathrooms - 1, Private hot tub (indoor), Square feet - 3229, Garden view, Wardrobe or closet, Separate sitting area, Location - below ground, Square meters - 300, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1
Deluxe Suite, 1 King Bed, Ocean View Room Size: 807 square feet m² 1 King Bed	General Private hot tub, Number of living rooms 0, Rollaway/extra beds (surcharge), Dining table, Number of bedrooms - 1, Ping - 23, Location - top floor, Extra bed count 1, Separate dining area, Number of bathrooms - 1, Private hot tub (indoor), Square meters - 75, Separate bathtub and shower, Square feet - 807, Wardrobe or closet, Separate sitting area, Rainfall showerhead, Bed count minimum 1, Ocean view, Bed count maximum 1
Room, 2 Twin Beds, Ocean View (Terrace) Room Size: 538 square feet m² 2 Twin Beds	General Number of living rooms 0, Square meters - 50, No rollaway/extra beds, Number of bedrooms - 0, Ping - 15, Square feet - 538, Shower only, Rainfall showerhead, Ocean view, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Room, 1 King Bed, Ocean View (Terrace) Room Size: 538 square feet m² 1 King Bed	General Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Square feet - 538, Shower only, Extra bed count 1, Number of bathrooms - 1, Square meters - 50, Ping - 15, Rainfall showerhead, Bed count minimum 1, Ocean view, Bed count maximum 1
Room, 2 Twin Beds, Pool View (Terrace) Room Size: 538 square feet m² 2 Twin Beds	General Square meters - 50, Pool view, No rollaway/extra beds, Ping - 15, Square feet - 538, Number of bedrooms - 1, Shower only, Rainfall showerhead, Bed count minimum 2, Bed count maximum 2
Room, 1 King Bed, Pool View (Terrace) Room Size: 538 square feet m² 1 King Bed	General Rollaway/extra beds (surcharge), Square meters - 50, Pool view, Ping - 15, Square feet - 538, Number of bedrooms - 1, Shower only, Rainfall showerhead, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Deluxe Room, 2 Twin Beds, Ocean View (Balcony) Room Size: 377 square feet m² 2 Twin Beds	General No rollaway/extra beds, Number of bedrooms - 1, Ping - 11, Shower only, Square feet - 377, Rainfall showerhead, Square meters - 35, Ocean view, Bed count minimum 2, Bed count maximum 2
Deluxe Room, 1 King Bed, Balcony, Ocean View (Balcony) Room Size: 377 square feet m² 1 King Bed	General Rollaway/extra beds (surcharge), Number of bedrooms - 1, Ping - 11, Shower only, Square feet - 377, Rainfall showerhead, Square meters - 35, Bed count minimum 1, Extra bed count 1, Ocean view, Bed count maximum 1
Deluxe Room, 2 Twin Beds, Pool View Room Size: 377 square feet m² 2 Twin Beds	General Number of living rooms 0, Pool view, No rollaway/extra beds, Number of bedrooms - 0, Ping - 11, Shower only, Square feet - 377, Rainfall showerhead, Square meters - 35, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Deluxe Room, 1 King Bed, Pool View (Balcony) Room Size: 377 square feet m² 1 King Bed	General Rollaway/extra beds (surcharge), Pool view, Number of bedrooms - 1, Ping - 11, Shower only, Square feet - 377, Rainfall showerhead, Square meters - 35, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Villa, 1 Bedroom, Oceanfront Room Size: 3229 square feet m² 1 King Bed	General In-room massage available, Ping - 91, Private hot tub, Rollaway/extra beds (surcharge), Dining table, Extra bed count 1, Private pool, Separate dining area, Number of bathrooms - 1, Private hot tub (indoor), Separate bathtub and shower, Square feet - 3229, Wardrobe or closet, Separate sitting area, Location - below ground, Square meters - 300, Bed count minimum 1, Ocean view, Bed count maximum 1
Executive Suite, 1 King Bed, Ocean View Room Size: 1399 square feet m² 1 King Bed	General Square meters - 130, Private hot tub, Rollaway/extra beds (surcharge), Dining table, Location - top floor, Extra bed count 1, Separate dining area, Number of bathrooms - 1, Private hot tub (indoor), Separate bathtub and shower, Square feet - 1399, Ping - 39, Wardrobe or closet, Separate sitting area, Bed count minimum 1, Ocean view, Bed count maximum 1
Deluxe Suite, Ocean View (Cabana) Room Size: 807 square feet m² 1 King Bed	General Private hot tub, Number of living rooms 0, Rollaway/extra beds (surcharge), Dining table, Number of bedrooms - 1, Ping - 23, Location - top floor, Extra bed count 1, Separate dining area, Number of bathrooms - 1, Private hot tub (indoor), Square meters - 75, Separate bathtub and shower, Square feet - 807, Wardrobe or closet, Separate sitting area, Bed count minimum 1, Ocean view, Bed count maximum 1